SendbirdChat/com.sendbird.android.aiagent.conversation/Conversation

Conversation

interface Conversation

Properties

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abstract val aiAgentId: String?

The ID of the AI agent associated with the conversation.

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abstract val channelInfo: ConversationChannelInfo

The channel information of the conversation.

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abstract val csat: Int?

The CSAT score of the conversation.

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abstract val csatExpireAt: Long?

The expire time of the CSAT.

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abstract val csatReason: String?

The reason for the CSAT score.

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abstract val csatType: String?

The type of the CSAT. AI_AGENT_CSAT_5 or AI_AGENT_CSAT_5_WITH_CRE

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abstract val handedOverAt: Long?

The timestamp when the conversation was handed over to a human agent.

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abstract val handoff: Handoff?

The handoff detail of the conversation.

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abstract val id: Int

The ID of the conversation.

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abstract val resolution: ConversationResolution?

Whether the issue has been resolved.

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abstract val status: ConversationStatus

The status of the conversation.

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abstract val topics: List<String>?

The topics of the conversation.